ChromaDex - Product FAQs
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ChromaDex - Product FAQs

Product FAQs

Q) What does P, SH and RG mean?

A ) Those are ChromaDex® product grade designations: Primary, Secondary HPLC, and Reagent Grade. Please click below to view Tech Tip 1 for more information on our phytochemical product grades including example CofAs.

Tech Tip 0001: Reference Standard Product Grades

Q) What does BRM mean?

A ) BRM stands for Botanic Reference Material. ChromaDex® offers a wide variety of botanic product grades. Please click below to view Tech Tip 2 for more information on our botanic reference material product grades including example CofAs.

Tech Tip 0002: Understanding Reference Materials Grades

Q) I just received my order but the vial looks empty or less than what I ordered. What do I do?

A) Some materials are supplied as a thick oil which is difficult to see in the vial. The vial may appear empty in this case.Other materials are difficult to scrape from the vial. Please click below to view our recommended recovery and dilution procedure.

Tech Tip 0003: Reference Standard Recovery and Dilution

Q) How can I place an order or get further information on your products?

A) Please contact us by phone, fax or email sales@chromadex.com to place your order. Our technical representatives will be happy to answer any questions that you have and assist you in selecting the right product or service for your needs.

Q) How can I get pricing information?

A) Please register to view our prices and search our catalog. Or just call or email sales@chromadex.com and we will be happy to give you a price quote.